Complaints procedure

What if things go wrong?

If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns.

Telephone: 01395 207350


In writing: Pieter Burger, William Highbourne Wealth Management, Rolle Street, Exmouth, Devon, EX8 2SH

We have a complaints procedure, and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services businesses and their clients. Full details are available at